Human Resources Coordinator, Khartoum – Norwegian Refugee Council


Job Human Resources Coordinator, Khartoum (national only) – Norwegian Refugee Council


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.
The NRC has recently re-registered to operate in Sudan, and is currently in country start-up phase, conducting assessments and designing the first steps of the programme. Focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan and Blue Nile on a first phase, with the idea to expand to other States. 

Duties and responsibilities

The purpose of this role is to establish the NRC Human Resources department in ensuring compliance with NRC policies and procedures in Sudan.  Technical Supervision and support for the HR staff in the main office.

Implement and train staff in NRC’s HR policies and procedures at the office.
Ensure compliance with NRC policies and the local labour law in all procedures and processes.
Focal point with the relevant institutions such as Tax revenue office, Social Insurance, authorities, lawyers etc.
Ensure that staff database and contact list are updated on a monthly basis. Liaise with field offices to ensure staff database in the area offices are always updated. Responsible to update staff database in AGRESSO accordingly.  
Ensure that staff contact list is updated on a weekly basis.
Support HRO in identifying training needs/staff development for NRC in staff in Sudan.
Ensure reporting, documenting and payment of staff benefits, social security, taxes etc.
Ensure an effective medical insurance for all staff
Responsible for employees’ relations and conflicts management,
Responsible for performance management quality control.
Responsible for NRC PEOPLE SYSTEM and Introduce new initiatives to improve HR system. Implement new initiatives of tracking system for i.e. staff leave, etc. 
Prepare periodic HR reports.
Assist HR Manager in other HR and Admin related issues in Country Office, particularly related to local regulations.
Conduct regular visit to support Field Offices to provide support to HR Officers in the field.
Provide support for recruitment in Country Office and field offices as needed. This would include posting advertisement in webcruiter and other local job board, shortlisting, arranging interviews, etc. 
Ensure high confidentiality is maintained in the work performed.
Manage leaves and others absence and ensure time sheet completion.
Perform other duties as assigned by Line Manager. 


BA Degree in Human Resources Management/Management
Minimum of 5 years of relevant work experience in Human Resources
Experience from working as a Support Function Officer in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Fluency in English and Arabic – Essential

Context/ Specific skills, knowledge and experience:
Understanding of the relevant laws and statutory requirements.
Good communication and interpersonal skills
Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
A strong administrative service orientation
Keen sense of compliance with policy and procedure
Good employer-employee contract negotiation skills
Personal conflict resolution and problem-solving skills
Strong organizational and team working skills
Good cultural awareness and sensitivity
Basic employee counseling skills
Highly confidential
Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.

Personal qualities

Handling insecure environment
Planning and delivering results
Empowering and building trust
Communicating with impact and respect

We can offer

Duty Station: Khartoum, Sudan
Travel: At least 40% travel
Contract Period: 12 months, with possible extension
Salary/Benefits: NRC offers a competitive compensation and benefits package
NRC may be required to verify the identity of its partners and employees to check they have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
Females are highly encouraged to apply

 Application deadline:21/08/2020


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